Policies and guidelines

“Our operations are guided by, among other things, corporate governance framework, ethical guidelines, and topic-specific policies and standards. ”

We are committed to complying with the legislation of every country in which we operate, and we expect the same from our partners. In addition to legislation, we comply with our sustainability principles.

Sirpa Huuskonen, Chief People, Culture and Sustainability Officer, Tokmanni Group

We actively train our employees

Our employees are required to apply the Code of Conduct and all policies in full in their day-to-day conduct and business decisions. To ensure compliance, our people are trained through a compulsory Code of Conduct e-learning and different policy e-learnings.

Policies and standards guiding our business:

  • Human Rights Policy, document updated on 12 December (link below)
  • Code of Conduct (link below)
  • Data Protection Policy
  • Remuneration Policy for Governing Bodies (link below)
  • Governance Principles, Corporate Governance Statement 2023
  • Personnel Policy (internal)
  • Responsible Procurement Policy (internal)
  • Supplier Code of Conduct (internal)
  • Information Security Policy (internal)
  • Risk Management Policy (internal)
  • Internal Audit Principles (internal)
  • Insider Policy (internal)
  • Disclosure Policy (internal)
  • Travel Policy (internal)
  • Sponsorship and Donation Principles (internal)
  • Anti-Bribery Principles (internal)
  • Treasury Policy (internal).

Code of Conduct

We at Tokmanni Group act according to clear and shared rules. Our ethical Code of Conduct directs each employee in their daily work and in decision-making.

Our Code of Conduct includes the following rules:

– We treat all people equally and in a no discriminative manner
– We minimise occupational accidents
– We comply with laws and regulations
– We do not bribe
– We safeguard sensitive business information and the company’s assets
– We respect the right to privacy
– We support fair competition
– We minimise environmental impacts
– We demand that our products are made responsibly
– We communicate reliably and transparently
– We follow best marketing practices, while taking our different target audiences into consideration.

Privacy protection

Tokmanni Group complies with all legislative requirements for privacy protection. All our employees are required to complete an online training on information security which is a part of the required introductory training.

The data register file contains information disclosed by our customers on our website or through our Tokmanni Klubi customer loyalty program. The data on the data file have been appropriately protected. Only employees authorised to process customer data in order to perform their duties have the right to use systems containing personal data.

Which sustainability topics would you like us to tell more about?

Tell us, for example, via Tokmanni’s customer service, we would like to hear from you!

Last updated 11.4.2025